Refunds & Cancellations

At Finone Solutions & Trading, we are committed to providing high-quality services to our clients. However, we understand that certain circumstances may require refunds or cancellations. Below is our policy outlining the terms and conditions for such cases:

1.1 Service Cancellation

• Cancellations must be requested in writing via email to our customer support team at info@finonesolutions.com
• Cancellations will only be accepted before the commencement of the service or project.
• Once the service has been initiated, cancellations may not be possible.

1.2 Processing of Cancellation Requests

• Upon receiving a cancellation request, our team will review the status of the service.
• A confirmation email will be sent to acknowledge the request and provide further details on eligibility.

1.3 Cancellation Fees

• For certain services, a cancellation fee may apply to cover administrative or processing costs. This will be clearly communicated in the service agreement or prior to confirmation of the service.

2.1 Eligibility for Refunds

• Refunds will only be processed for cancellations made before the service has started or for services that could not be fulfilled due to issues on our end.
• Refund eligibility may vary depending on the specific service or agreement terms.

2.2 Non-Refundable Services

• Certain services, such as consultation charges, or third-party fees, may be non-refundable. These terms will be specified at the time of service agreement.

2.3 Refund Processing

• Approved refunds will be credit within 10-15 business days from the date of approval.
• Refunds will be issued through the same payment method used during the transaction.
• Any applicable deductions, such as cancellation fees or processing charges, will be communicated to the client.

If there is any disagreement regarding a refund or cancellation, clients are encouraged to contact our support team at info@finonesolutions.com/9801276505 for resolution. We aim to address all concerns in a timely and fair manner.

Finone Solutions & Trading reserves the right to amend this Refunds & Cancellations Policy at any time without prior notice. Updates will be posted on our website or communicated to clients as necessary.

For any queries or concerns, please contact us at :
Finone Solutions & Trading
Address : 162/A Picnic Garden Road Kolkata - 700039
Phone Number : 9801276505
Email Id : info@finonesolutions.com